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Module 3: Creating Trauma-Informed Provider Organizations

Please read the Issue Brief to learn more about creating trauma-informed provider organizations. Then watch the Video Interviews to hear from individuals who provide background and share lessons learned. For a comprehensive list of links to additional resources and materials, click on Resources.


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Introductory Video to Module 3

Implementing Trauma-Informed Care and Supporting Policies. Provider organizations may need to change their culture, fundamental values, and operations to foster a safe, trusting environment where children and youth can begin to heal from trauma and build resilience. These changes require the development, implementation, and continuous review of organizational policies that infuse trauma-informed practices throughout all levels of the organization. In this video, administrators, providers, and families share specific steps they have taken and policies they have implemented to become trauma-informed.

Sanctuary Model. Several models are available to facilitate cultural change in organizations to assist them in becoming trauma informed; some provider organizations have developed their own approaches. The Sanctuary Model is a theory-based and evidence-supported methodology for creating a trauma-informed operating system. The various components of the Sanctuary Model help provider organizations create and sustain a nonviolent, safe, and supportive environment for trauma survivors. In this video, Sandra Bloom (the developer of the Sanctuary Model), the model’s co-developers, and providers who have implemented this model for many years discuss their experiences.

Creating Cultures for Trauma-Informed Care and Risking Connection. Similar to the Sanctuary model, the CCTIC and Risking Connection models are also systems change models designed to facilitate cultural change to help organizations become more trauma informed. In this video, individuals who are beginning to implement or are exploring these models discuss their challenges and successes.

Secondary Trauma. Trauma-informed provider organization must be aware of the possible trauma that therapists, clinical social workers, case managers, and other helping professionals experience when working with children exposed to trauma; this experience is called secondary trauma (also referred to as compassion fatigue or vicarious traumatization). Organizations need to implement practices and policies to support all personnel working in the organization. This video provides recommendations on how to prevent and address secondary trauma and why it matters.